Terms & Conditions


This website www.staging.aeoneyedrops.com (“the Site”) is produced and operated by Rayner Intraocular Lenses Limited (“Rayner”).

These Terms of Use contain important information and set out your rights and responsibilities as a user of this website.

1. Purpose and Effect

These Terms of Use are legally binding and set out the rights and obligations of Rayner (“we” or “us”) and you the user, in relation to your use of the Site and any services we offer through it.

By registering with us and/or using the Site you agree to be bound by these Terms.  If you do not agree to these terms of use, you must not use the Site.

We may amend these Terms from time to time by amending this page.  Please check from time to time to take notice of any changes we made, as they are binding on you. Your use of the Site will be deemed an acceptance by you of such changes. It is your responsibility to ensure that you know of, read and understand any changes to these Terms.

2. Other Applicable Terms

These Terms of Use refer to the following additional terms, which also apply to your use of the Site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, which sets out information about the use of cookies on the Site.

3.  Information about Us

Rayner Intraocular Lenses Limited is registered in England and Wales under company number 00615539 and our registered office is at 10 Dominion Way, Worthing, West Sussex, BN14 8AQ.

4. Misuse of the Site

We may suspend or immediately terminate your use of the Site if, in our view, you are misusing it or if you are in breach of any of these Terms including, without limitation, those relating to the following prohibited uses of the Site:-

You agree not to:

  • Modify, adapt, sublicense, translate, sell, resell, retransmit, reverse engineer, decompile or disassemble any portion of the Site;
  • Post, store, or transmit any unlawful, threatening, defamatory, indecent, obscene, pornographic, profane or otherwise offensive or objectionable (as determined by us) information or material;
  • Post, store, or transmit any information or material that could or does constitute a criminal offence or otherwise violate any laws;
  • Post or transmit any advertising, promotion or solicitation of goods or services without our express consent;
  • Interfere (or attempt to interfere) with the operation of the Site. Such interference would include interfering with, defeating, or circumventing any security function of the Site, or attempting to do so;
  • Use the Site for any unlawful purpose;
  • Use the Site to post, store, or transmit any information or software that contains a virus, worm, Trojan horse or other harmful or disruptive component;
  • Misuse any email function available on or through the Site.

5. Links to Other Websites

The Site contains a link to Amazon.co.uk and may contain links or references to other websites or resources. We do not control or endorse any other websites unless specifically stated. We have not reviewed or approved the content of any such other websites.

You agree that we shall not be held responsible for the legality, accuracy or inappropriate nature of any content, advertising, products, services or information located on or through any other websites, nor for any loss or damage caused or alleged to have been caused by the use of or reliance on any such content.

6.  Linking to the Site

You must obtain prior permission from us before establishing any link to the Site. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to the Site in any website that is not owned by you.

The Site must not be framed on any other site, nor may you create a link to any part of the Site other than to the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on the Site other than as described in these Terms, please contact iol_enquiries@rayner.com

7. Disclaimer

The Site, the materials on the Site and any service obtained or accessed through the Site are provided by us without representations or warranties of any kind either express or implied.

To the fullest extent permissible by law Rayner disclaims all warranties, express, implied or statutory including all warranties relating to the adequacy, accuracy or completeness of any information on the Site or that it is free from defect or virus.

You assume total responsibility and risk for your use of the Site and any reliance you place on it or the information or material contained in it.

8. Limitation of Liability

The Site and its contents are provided to you free of charge. Rayner expressly excludes any liability for any of the following:-

  • Any failure by Rayner to ensure that it does not breach the intellectual property rights of any third party;
  • Fraud by any user of the Site;
  • Any link on the Site to any other website or part of the Internet;
  • Loss or damage caused by delay or errors in or the downtime of the Site or resulting from failed operation of the Internet.

Nothing in these Terms of Use is intended to limit or exclude any liability of Rayner where and to the extent that applicable law prohibits such exclusion or limitation. The statutory rights of consumers using the Site are unaffected.

Rayner is not responsible or liable for any incidental, consequential, special, exemplary, punitive or other damages under any contract, negligence, or strict liability arising out of or relating in any way to the Site and/or its content.

Rayner will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it.

Rayner assumes no responsibility for the content of websites linked on the Site. Unless otherwise stated such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

The sole remedy for dissatisfaction with the Site is to stop using it.

9. Ownership and Restriction on Use of the Site

We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All our rights in this respect are expressly reserved.

You may print off one copy, and may download extracts, of any page(s) from the Site for your personal use and you may draw the attention of others within your organisation to content posted on the Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any Rayner illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You may not reprint, republish, resell or redistribute Rayner material in any form or manner without our express written consent.

Our status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged. Any disclaimers on the Site must be reproduced appropriately.

You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of the Site in breach of these Terms of Use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

10.  No Reliance on Information

The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up-to-date or that it complies with the law of the jurisdiction from which you access the Site.

11.  Trademarks

Rayner, Rayner Surgical and Rayner Intraocular Lenses are names or trading names of companies within the Rayner group of companies.

Rayner, AEON, and the Rayner and AEON logos are trademarks and/or service marks of Rayner.

The Amazon name, logos and trademarks are owned by Amazon.

Nothing in these Terms gives you any right to use any Rayner trademark, service mark, logo and/or trade name. Nothing in these Terms gives you any right to use any Amazon trademark, logo and/or trade name.

12.  Viruses

We do not guarantee that the Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access the Site. You should use your own virus protection software.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

13.  Changes to the Site

We may update the Site from time to time, and may change the content at any time. Please note however, that any of the content on the Site may be out of date at any given time and we are under no obligation to update it.

We do not guarantee that the Site, or any content on it, will be free from errors or omissions.

14. Jurisdiction

You choose to access the Site at your own risk. You are responsible for compliance with any local laws applicable to you.

These Terms of Use and all contractual and other relationships which arise out of the Site are governed by the laws of England. You submit to the exclusive jurisdiction of the courts of England & Wales where any dispute arises out of or in connection with these Terms and/or the Site.

Contact Us

To contact us, please email iol_enquiries@rayner.com

Thank you for visiting our site.

Terms and Conditions of Sale

These Conditions set out the rights and obligations that apply when we supply our products direct to a Customer. Please read the Conditions carefully before you place an order with us as you will be bound by the Conditions if we accept your order.

Products supplied via Amazon.co.uk on our behalf are subject to Amazon’s Conditions of Sale which are available on its website. You should check Amazon’s conditions carefully before you place an order for our products via Amazon.co.uk.

If you order our products via Amazon then to the extent that there is any conflict between these Conditions and those of Amazon, Amazon’s terms shall take precedence
If you are a Customer with whom we have an existing contractual arrangement for the Products (“Contract”), or you are placing an order on behalf of an organisation with which we have an existing contractual relationship for the Products (“Contract”) then to the extent that there is any conflict between these Conditions and the terms of the Contract, the terms of the Contract shall take precedence.


1.1 Definitions:

In these Conditions, the following definitions apply:

Conditions: the terms and conditions set out in this document

Contract: the contract between the Supplier and the Customer for the sale and purchase of the Products in accordance with these Conditions.

Customer: the person or firm who purchases the Goods from the Supplier.

Products: the products (or any part of them) set out in the Order.

Order: the Customer’s order for the Products as set out in the Customer’s/Supplier’s purchase order form or in the Customer’s written acceptance of the Supplier’s quotation.

Specification: any specification for the Products, that is agreed in writing by the Customer and the Supplier.

Supplier: Rayner Intraocular Lenses Limited (registered in England and Wales with company number 615539).


2.1 No Order shall be deemed to be accepted by Supplier until it issues a written acknowledgement of the Order or (if earlier) delivers the Products.
2.1 Supplier may deliver Products by separate instalments. Any dates specified by Supplier for delivery are intended to be an estimate and time for delivery shall not be made of the essence by notice. Unless otherwise agreed by Supplier the Products Supplier shall not be liable for any delay in delivery or failure to deliver where such delay or failure arises, or results from, any cause beyond Supplier’s control.
2.2 Unless otherwise advised and agreed by Supplier, delivery of Products shall be Ex Works. Customer bears all risk of loss of and damage to the Products from and after Supplier’s delivery of the Products to a carrier for shipment to Customer.


3.1 Customer shall use and store the Products in accordance with all Product labelling and instructions provided by Supplier.
3.2 Customer shall use the Products in compliance with all applicable laws and regulations.


4.1 The risk in the Products shall pass to the Customer on completion of delivery.
4.2 Title to the Products shall not pass to the Customer until the Supplier receives payment in full for the Products.


5.1 Unless otherwise agreed by Supplier in writing, the purchase price for the Products shall be the purchase price specified by Supplier on the date of delivery. The purchase price is exclusive of all costs and charges for packaging, loading, unloading, carriage and insurance, all of which shall be payable at the time of payment of the purchase price.
5.2 All payments are due in full, without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise. No payment shall be deemed to have been received until Supplier has received cleared funds.
5.3 If payment is not received by the due date, Supplier may charge interest at the rate of 2.5% per month or the maximum legal rate, whichever is greater, from the due date thereof until payment is received.
5.4 Payments will be received by a bank simply as a clearing agency. The receiving bank has no authority to determine whether or not the amount remitted constitutes payment in full. Deposit of a payment shall not indicate Supplier’s acceptance of the payment as payment in full of amounts due unless the payment is in fact payment in full.


6.1 Supplier warrants that, on delivery of the Products to a carrier for shipment to Customer, the Products shall conform in all material respects to Supplier’s published specifications for the Products. Customer shall give written notice of any failure by any Products to conform to the foregoing warranty to Supplier, or of damage to any Products in transit to the carrier, within 3 days after delivery of the Products. Otherwise, Customer is deemed to have accepted the Products and Customer shall have no further right to reject the Products or to submit a claim for breach of warranty. Customer shall submit a claim for and damage to any Product(s) in transit to the transit insurer and shall be solely responsible for pursuit of such claim.
6.2 If any Product does not conform to the warranty in condition 6.1 Supplier’s sole obligation, and Customer’s exclusive remedy, shall be replacement of the nonconforming Product; provided that, if Supplier so requests, Customer shall return the nonconforming Products to Supplier.
6.3 The limited warranty set out in condition 6.1 is exclusive and in lieu of and Supplier hereby disclaims all other warranties, express and implied with respect to the Products including without limitation the implied warranties of merchantability and fitness for purpose.


7.1 Supplier’s total liability to Customer in contract, tort including negligence and breach of statutory duty arising out of or in connection with any Product shall be limited to the purchase price paid by Customer for such Product and Supplier shall under no circumstances whatever be liable to Customer, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract
7.2 Nothing in these Terms excludes or limits the liability of Supplier for (a) death or personal injury caused by its negligence; or (b) fraud; or (c) any other matter for which exclusion or limitation of liability would not be enforceable.


8.1 The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the law of England and Wales and each party irrevocably agrees that the Courts of England and Wales shall have exclusive jurisdiction.

© 2019 Rayner Intraocular Lenses Limited